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Director Of Admissions in Hilton Head Island, SC at SUNSPIRE HEALTH

Date Posted: 6/9/2018

Job Snapshot

Job Description

General Purpose of Position:

The Director of Admissions oversees and administers all functions related to the intake process for all patients. This position is responsible for identifying potential patients and fostering the relationship prior to admissions, during intake, and through the end of treatment. The Director of Admissions maintains contact with patients’ family members and designated contacts throughout the course of treatment. As part of the Admissions team, the Director of Admissions oversees and provides guidance to the Intake Specialist and the Utilization Review Coordinator.

Primary Responsibilities (include but are not limited to):

•         Coordinate action plans for the Admissions staff regarding all steps in the intake and admissions process.

•         Manage and schedule prospective client screenings.

•         Conduct phone interviews with perspective patients.

•         Conduct face-to-face interviews with perspective patients.

•         Coordinate and process all admissions to the facility.

•         Responsible for obtaining demographic and financial information during inquiry calls.

•         Ensure the clinical and financial screening criteria have been met prior to admission.

•         Obtain necessary consent and disclosure, identification, and financial documents needed to admit client into the program.

•         Coordinate date and time of new patients’ arrival with all applicable staff.

•         Ongoing verification that all intake procedures are properly followed.

•         Ensure that payment is provided and processed upon arrival:

•         Coordinate payment practices and procedures with the Accounting department.

•         Oversee the administration of ongoing payment plans, including calling the responsible parties for patients prior to the payment due date.

•         Seek out learning opportunities and incorporate new knowledge into practice.

•         Participation in Management Meetings to assist in business strategies relating to the admissions process.

•         Other duties as assigned.


Job Requirements

Education, Skills and Experience Requirements:

  • Bachelor’s degree from an accredited college or university in a behavioral health or related field; Master’s degree preferred.

  • At least five (5) years of experience in a behavioral health setting.

  • Must have valid driver’s license and proof of insurance.

  • Must maintain CPR and First Aid certifications. 


  • Listen to and understand information and ideas presented through verbal and written words and sentences. 

  • Communicate information and ideas verbally and written so others will understand. 

  • Apply general rules to specific problems to produce answers that make sense.

  • Combine pieces of information to form general rules or conclusions; including finding a relationship among seemingly unrelated events.

  • Identify/recognize when something is wrong or is likely to go wrong and know who to involve for resolution.