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Patient Financial Coordinator in Wickenburg at SUNSPIRE HEALTH

Date Posted: 4/11/2018

Job Snapshot

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  • Location:
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  • Experience:
    Not Specified
  • Date Posted:

Job Description

General Purpose of Position:

The Patient Financial Coordinator works closely with the Vice President of Patient Finance to establish and monitor payment terms for all patients being admitted to the facility.
Primary Responsibilities of the Patient Financial Coordinator (include but are not limited to):

  • Establishes payment terms for all patient accounts, adhering to approved guidelines.

  • Provides Financial contracts to patient or financially responsible party for signature prior to or upon admission.

  • Collects payment(s) prior to or upon admission in accordance with established payment terms.

  • Maintains reports regarding Patient financial status.

  • Responds timely and accurately to all incoming correspondence and inquiries from payers, patients, and other appropriate parties. Initiates contact with patients, as necessary. Initiates recommendations and action plans for resolving accounts.

  • Elevates issues, as appropriate, to the Supervisor. Meets daily and weekly productivity standards. Supports Company core values, policies, and procedures.

Job Requirements

Education, Skills and Experience Requirements:

  • High School Diploma or equivalent.

  • At least 2 years work experience in Patient Accounts or Finance area.

  • Knowledge of Managed care processes.

Physical / Working Conditions and Requirements of the Patient Financial Coordinator:

  • Ability to use telephones extensively; ability to relay clear written messages; ability to use computer keyboard and calculator extensively.

  • Ability to effectively read, write and process information; ability to input/retrieve information to/from computer and files.

  • Ability to converse with others to give, take and process information in English; extensive use of telephone. Ability to hear alarms and pages.

  • Ability to converse in English with others to give, take and process information; extensive use of telephone. Ability to maintain confidentiality of information, multi-task, coordinate projects and record/transcribe general and specific meeting minutes. Ability to work independently and collaboratively. Communicate with other staff to relay concerns and observations involving patient safety.

  • Occasional/limited exposure to: Infection and to the risk of blood-borne diseases; hazardous agents, body fluids and wastes; unpleasant patient or departmental elements; to potentially violent/aggressive patients/staff/visitors, critical incidents, and/or sentinel events. Occasionally needed to work irregular hours or additional hours.

  • Ability to provide excellent service to internal and external customers.

  • Ability to effectively listen, process received information, and express ideas both orally and in writing in English.

  • Ability to initiate action, take personal responsibility, suggest improvements, and solve problems within scope of job without being asked

  • Ability to understand and comply with government, regulatory, and company rules.

  • Ability to record, report, and maintain confidentiality of information and respond to requests for information.

  • Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders