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Program Manager IOP (working Primary Therapist) in Hilton Head Island, SC at SUNSPIRE HEALTH

Date Posted: 8/2/2018

Job Snapshot

Job Description

Sunspire Health is a national network of addiction recovery providers, offering highly effective evidence-based clinical interventions and treatment programs. We provide behavioral health solutions for adult men and women suffering with substance use disorders, process addictions such as eating disorders, sex addiction and gambling disorder, as well as co-occurring mental health disorders. Our licensed residential and outpatient treatment facilities are located in California, Florida, Illinois, Massachusetts, Oregon, Texas and South Carolina. Sunspire Health is headquartered in Lyndhurst, NJ.
General Purpose of Position:
The Program Manager IOP coordinates the business aspects of the IOP program between the IOP staff and residents. This position develops a service plan with the residents to identify housing and recovery needs. The Program Manager IOP assists with identifying important services in the community and communicating them with the Clinical Director. In this position, this is heavy emphasis on establishing and promoting a community environment, assisting residents in transitioning to a sober lifestyle, acting as a liaison for Sunspire Health and its affiliates, and, when necessary, assisting with administrative responsibilities. In addition, the Program Manager of IOP will also perform in a Primary Therapist role as well.
Program Manager of IOP Responsibilities (include but are not limited to):
• Actively promote and strive to develop community atmosphere among Outpatient residents.
• Create Care Plan with new residents identifying services needs.
• Lead resident meetings to establish house rules and expectations.
• Actively promote and participate in recovery groups and outside meetings.
• Coordinate various business aspects of the program: spending cards, UA administration, setting-up lease agreements with the resident.
• Care Coordination between the residents and other community services (mental & medical health appointments, and other social service needs).
• Coordinate transportation for certain events.
• Work with IOP counselors to assist residents with life skill education both individually and in groups.
• Communicate with, and serve as a liaison among residents, IOP Clinical Manager, various Resident Managers and other staff of Sunspire Health and its affiliates.
• Draft reports and document meetings and incidents in a timely manner.
• Report suspected abusive situations to proper authorities and a supervisor immediately.
• Notify management of any emergency situations.
• Complete fire alarm reports and provide incident reports to residents as needed.
• Be available at the apartment for residents during commonly accessible hours such as afternoons and evenings.
• Ensure Techs complete needed maintenance requests and other administrative duties, reporting any discrepancies to the Clinical Director.
• Meet with new residents to review patient information upon admission.
• Check in/sign lease with new residents as scheduled.
Program Manager IOP Job Description – Page 2 of 3
• Mediate resident conflicts in a timely manner and provide proper follow-up and referral when appropriate.
• Report and document all necessary maintenance requests using appropriate procedures.
• Complete and submit weekly report.
• Enthusiastically promote programs and activities of the apartment community, and serve as a role model
in attendance and interaction at meetings and groups.
• Provide transportation to and from AA meetings.
• On-call availability is necessary for this position.
• Other duties as assigned.
Therapist General Purpose of Position:

The Primary Counselor is responsible for coordinating and providing individual and family counseling, case management, group therapy, and bio-psycho-social assessment services to patients in a residential setting. The candidate will demonstrate expertise in evidence-based treatment modalities for dual diagnoses, case management, development of patient support systems, and discharge/continuing care planning. The Primary Counselor – Phase 1 will collaborate with the treatment team to plan and coordinate the patient’s movement through the continuum of care.
Therapist Pimary Responsibilities (include but are not limited to):

 Responsible for conducting weekly counseling groups.
 Conduct initial assessment and create treatment plans and updates to treatment plan with cooperation from the clinical team.
 Assist patients in developing measurable treatment and discharge goals and objectives.
 Lead group counseling sessions and psycho-educational groups.
 Provide liaison services between patient and family.
 Document all services via EMR system.
 Meet with patients on an individual basis when requested by patient or recommended by Clinical Director.
 Document progress notes in patient files following each individual session.
 Maintain frequent contact with Clinical Director regarding individuals' progress.
 Responsible for attending and participating in mandatory weekly clinical and interdisciplinary staff meetings to discuss patient care and all aspects of treatment.
 Maintain and adhere to all Federal, State, and County regulations regarding patient confidentiality and staff code of ethics.
 Participate in continuous training in areas where needed, attendance at seminars, continue earning CEUs.
 Responsible for all state and JCAHO documentation requirements relating to patient records.
 Timely and thorough responses to documentation requests for Utilization Reviews or Concurrent Reviews.
 Observation of Sunspire Health policies relating to professional boundaries.
 Observe conflict of interest limitations and notify supervisor regarding any outside employment opportunities.
 Other duties as assigned.

Job Requirements

Education, Skills and Experience Requirements:
• Bachelor’s degree from an accredited college or university in the Mental Health or related field; Master’s
degree preferred.
• At least two (2) years of experience in the behavioral health field.
• Must have valid driver’s license and proof of insurance.
• Must maintain CPR and First Aid certifications.
• Strong clinical skills.
• Must be detail oriented.
• Able to work under pressure and meet deadlines as well as be flexible and dependable.
• Strong interpersonal, organizational and analytical skills.
• Structure and content of the English language including the meaning and spelling of words, rules of
composition, and grammar.
• Principles and processes for providing patient services. This includes patient needs assessment, meeting
quality standards for services, and evaluation of patient satisfaction.
• Human behavior and performance; individual differences in ability, personality, and interests; learning
and motivation; psychological research methods; and the assessment and treatment of behavioral and
affective disorders.
• Exceptional patient/client service with the ability to resolve service issues.
• Business acumen.
• Knowledge of JCAHO standards.
• Identifying complex problems and reviewing related information to develop and evaluate options and
implement solutions.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Ability to handle multiple priorities with a sense of urgency.
• Excellent interpersonal communication (verbal and written) and presentation skills.
• Motivating, developing, and directing people as they work.
• Being aware of others' reactions, understanding why they react as they do, and adjusting one’s own actions
in relation to others.
• Bringing others together and trying to reconcile differences.


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